I agree with you in the sense that I find it helpful for personal topics. I found it very helpful to figure out how to deal with some difficult personal situation I was in. The thing actually helped me reassess the situation when I asked it to provide alternative viewpoints.

You can't just blindly type in your problem though, you still have to do the actual thinking yourself. Good prompting skills is the ability to steer with your mind. It's no different from using Google, where some people never figured out that you're actually typing in the solution you expect to find rather than the question you have. It's the same with these tools it seems