> He's always thankful for the reports, but he usually apologizes (!), which makes me worry I'm just creating all this work for him... so I don't quite know what to do.
So, this is probably a cultural issue.
Have you tried heading this off by apologizing first, in the report? Alternately, being thankful in the report may work out better. Or you can try both.
Note that mirroring like this can come across as sarcasm or ridicule if you recycle their exact phrasing or exaggerate it, so don't do that.
So, this is probably a cultural issue.
Have you tried heading this off by apologizing first, in the report? Alternately, being thankful in the report may work out better. Or you can try both.
Note that mirroring like this can come across as sarcasm or ridicule if you recycle their exact phrasing or exaggerate it, so don't do that.