Seems like it wasn't a quote from the mentioned document, just a comment from a Google employee.
And considering that recently Dawkins was deplatformed in Berkeley for 'abusive speech' I will hold with comments until - if ever - this doc will be available.
That's not what repeated emails and calls to Amazon customer service said for a defective $350 Exergen thermometer. I kept trying to escalate the issue. Amazon Customer service kept apologizing, telling me that they could do nothing. This happened about a year ago.
Still shop at Amazon, but I definitely think more before buying bigger ticket items and I comparison shop now. Even though this policy change is great, I don't feel that I can revert back to my previous behavior of just mindlessly buying stuff at Amazon because of faith that they'll take care of you.
I am still especially wary of buying from 3rd parties on Amazon unless it's a throwaway item, and we refuse to buy anything that isn't Prime.
> 5.2 Suspension and Termination. Your rights under the Agreement will automatically terminate without notice if you fail to comply with its terms. We may terminate the Agreement or restrict, suspend, or terminate your use of the Services at our discretion without notice at any time, including if we determine that your use violates the Agreement, is improper, substantially exceeds or differs from normal use by other users, or otherwise involves fraud or misuse of the Services or harms our interests or those of another user of the Services. If your Service Plan is restricted, suspended, or terminated, you may be unable to access Your Files and you will not receive any refund of fees or any other compensation.
But did they ever kick anyone off? They didn't kick off people using hundreds of terabytes or more. And abuse language is there on every ToS. I'd say it truly was unlimited while they were selling it.
Feel free to use my (open source) Todoist backup tool[0], which doesn't require a premium account and which is even more powerful than the built-in premium option. You can both export more data and use a format which is more suitable for data processing. Read my blog post[1] for more information.
If that is the case - we have a problem...